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Medicare Navigator is changing the way providers connect to the Medicare DDE system. It is currently in use by:
  • Hospitals
  • Home health
  • Hospice
  • Long-term care
  • Dialysis units


eSolutions helped us reduce our Medicare A/R from 11% greater than 90 days to 3% in the first 6 months. We have maintained the 3% A/R since then.
Awoala Banigo
Patient Accounts Manager
MacNeal Hospital

DDE Connection

eSolutions’ Medicare Navigator is a low-cost, highspeed, Web-based connection to your Medicare fiscal intermediary (DDE, FISS and the Common Working File).

Product Benefits
  • Verify patient eligibility and check Medicare claim status
    As part of the Medicare Enterprise package, Medicare Navigator works seamlessly with MedicareMVP and MedicareSAM to offer you a complete revenue cycle management solution.

  • Your organization gets claims paid faster
    Medicare Navigator provides a faster and more reliable connection to the Medicare DDE system. Move to our completely Web-based system and leave your slow and outdated phone connection system behind.

  • Pay just one low monthly rate
    While it might seem a superior connection to the Medicare DDE system would be a costly upgrade, eSolutions is committed to delivering a serious product at a price that’s affordable for all providers. Connect to Medicare as much or as little as you like for one low rate.

  • Increase the efficiency of your staff
    Connecting faster to the Medicare DDE system means your staff can work faster. Providers who have made the switch report a dramatic increase in the amount of claims they can process in a single day.

  • Save money while making more money
    Other Medicare connection tools require you to support your own hardware, software and phone lines. eSolutions’ completely Web-based product allows your staff to work more quickly to process claims, dramatically improving your organization’s cash flow, while also reducing your support costs.



What should I expect from a DDE connection?

As an important step in your revenue cycle management, connecting to the Medicare online system should be simple, cost-efficient and fast.

Medicare Navigator is your solution: a low-cost, high-speed connection to your Medicare fiscal intermediary (DDE, FISS and the Common Working File) that doesn’t require you to purchase any additional phone lines, hardware or software.


What do I have to do?

If you are currently using MyMedicareData, you already have everything you need to activate the Medicare Navigator service. Access can typically be granted within 24 hours. If you are not a MyMedicareData subscriber, simply contact one of our client services representatives today.


What features are included?

Medicare Navigator will transform the way you connect to the Medicare DDE system. Features include:

  • High speed, HIPAA-compliant secure connection to your Medicare fiscal intermediaries
  • Access to all fiscal intermediaries
  • Ability to open multiple fiscal intermediaries at once
  • Desktop accessibility
  • No hardware or software required
  • Integration with MedicareSAM and MyMedicareData

What is Medicare Navigator Plus?

For an even more comprehensive connection to the Medicare System, eSolutions offers Medicare Navigator Plus. This upgrade works in conjunction with MedicareSAM, Medicare Navigator and MyMedicareData to make working claims online more efficient and less time consuming.

Medicare Navigator Plus allows you to research, sort and search all of your claim data on MyMedicareData.com. When you need to work a claim in the Medicare online system (DDE), simply click on the navigator icon on the claim in MyMedicareData, and Medicare Navigator opens the claim in the Medicare online system.


What are the requirements?

While your specific computer hardware and type of Internet connection play a significant role in how fast or slow any Web application works, Medicare Navigator can be used on virtually any system, regardless of the type of Internet connection you have.


How much does it cost?

Medicare Navigator is a completely Web-based service that is billed on a flat monthly rate. eSolutions establishes the rate based on the size of your organization, making our solutions cost effective for all providers. Contact eSolutions for a cost of service estimate for your facility.


Request more information on Medicare Navigator and start your free trial today!


Subscribers of Medicare Navigator also commonly utilize:
  • Part A Claims Management: MedicareSAM is our Medicare Part A claims management and revenue cycle management tool. It provides workflow automation as well as trending and analysis reporting.


  • Eligibility Verification: MedicareMVP is our real time, Web-based, Medicare eligibility verification tool which includes identification of Medicare Advantage plans.