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ADR Tracker offers you numerous convenient, time-saving features for managing additional document requests . This product is utilized by facilities including:
  • Hospitals
  • Home health
  • Hospice
  • Long-term care
  • Dialysis units


The reports give us a better feel for what to expect in the next two weeks, what problems are out there, and if our claims from yesterday made it
Mark Lawrence
Western CBO Team Leader
Medcath, Inc.

Medicare ADR Tracker
eSolutions’ ADR Tracker provides analysis reporting while also creating and managing appeals. ADR Tracker simplifies the appeals process and dramatically increases its effectiveness so you can start recovering your money quickly and without the typical hassle of manually filing and tracking appeals. When Medicare asks for additional documents in an ADR request, ADR Tracker offers you numerous convenient, time-saving features to help.

Product Benefits
  • Intuitive interface
    The tabbed layout displays all notes and attached documents in a simple-to-navigate workflow. You can view the entire process – reason codes, descriptions, and follow-ups – so you know exactly which documentation will need to be collected.

  • Improved workflow process
    Stay organized by easily adding notes for yourself and for others as the request moves through the workflow.

  • Submit your documentation electronically
    Available in the fall of 2011, ADR Tracker will submit your documentation responses electronically from the web interface.

  • Full integration with other management tools
    The ADR Request Page provides you with patient and claim information from MedicareSAM. This integration provides a full audit trail while also showing you the claim’s exact status and location in the Medicare FISS system.

  • Easily upgrade to full appeals management system
    Impressed by how simple managing your ADRs is with ADR Tracker? You can quickly and easily upgrade your product to ERA + Appeals or the full Appeals Manager product. Enjoy all the great features of ADR tracker along with our review requests manager and denial management packages.


What features does it provide?

eSolutions’ ADR Tracker is the simplest and most efficient way to manage your ADRs. ADR Tracker offers numerous convenient, time-saving features to help you respond to ADRs. Working with an integrated, multi-user system assures that ADRs – and therefore potential revenue – will not get lost or overlooked. The tool provides you with in-depth outcome analysis, auditing and productivity reporting. ADR Tracker is easily integrated with your current business processes and allows for unlimited users, so you can complete individual and group assignments in the most efficient way possible.


How does it work?

ADR Tracker automatically pulls in your ADRs and shows the status of your requests. This lets you quickly direct and manage the workflow. You can print the ADR, UB04 and any attachments that have been uploaded. Additionally, you can record each action you take on the ADR request. During this time, the ADR can be transferred to other individuals and departments in the workflow. If your organization has more than one location, the request can be handed off to other sites as well.


What’s the advantage?

Successful management of your ADR workflow is essential to getting paid for your claim in a timely fashion. The advantage with ADR Tracker is that you can make absolutely sure that each step of the ADR has been completed. Often, health care providers are forced to write off claims from ADRs when the process becomes too time-consuming or when they lack the required staff resources. ADR Tracker eliminates both of these problems!


What are the requirements?

While your specific computer hardware and type of Internet connection play a significant role in how fast or slow any Web application works, ADR Tracker can be used on virtually any system, regardless of the type of Internet connection you have.


How much does it cost?

ADR Tracker is a completely Web-based service that is billed on a flat monthly rate. eSolutions establishes the rate based on the size of your organization, making our solutions cost-effective for all providers. Contact eSolutions for a cost-of-service estimate for your facility.


Request more information on ADR Tracker and start your free trial today!


Subscribers of ADR Tracker also commonly utilize:
  • Claims Management: ERA Analyzer is our Web-based revenue cycle management tool designed to reduce denials, and increase staff efficiencies for all payers.


  • Part A Claims Management: MedicareSAM is our Medicare Part A claims management and revenue cycle management tool. It provides workflow automation as well as trending and analysis reporting.